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WOW HAIRS SHIPPING

SHIPPING INFORMATION

Welcome to Wow Hairs, your go-to destination for high-quality hair extensions. Our shipping methods are efficient, ensuring that your orders are delivered promptly. We take great care in packaging to ensure that your hair extensions arrive in perfect condition. At Wow Hairs, we aim to provide transparent and affordable shipping costs to all our customers.

What are the delivery charges ?
Delivery charge varies with each Product.
Wow Hairs incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
A delivery fees may apply Rs 99 charge for delivery per item, if the order value is less than Rs 999. While, orders of Rs 999 or above are delivered free.
Why does the delivery date not correspond to the delivery timeline of X-Y business days ?
It is possible that the Wow Hairs or our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Wow Hairs do not work on Saturday, Sundays and this is factored in to the delivery dates.
What is the estimated delivery time ?
Wow Hairs generally ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
​Estimated delivery time depends on the following factors:
  • The Wow Hairs offering the product
  • Product's availability with the Wow Hairs
  • The destination to which you want the order shipped to and location of the Wow Hairs
Are there any hidden costs (sales tax, octroi etc) on items sold by Wow Hairs ?
There are NO hidden charges when you make a purchase on Wow Hairs. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Wow Hairs shipping policy.
Why does the estimated delivery time vary for each product ?
You have probably noticed varying estimated delivery times for each of the product you are interested in. Delivery times are influenced by product availability, geographic location of the product, your shipping destination and the courier partner's time-to-deliver in your location.
Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.
Wow Hairs does not/cannot ship to my area. Why ?
Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.
​If you haven't provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for service ability.
​Whether your location can be serviced or not depends on
  • Whether the Wow Hairs ships to your location
  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location
 
At times Wow Hairs prefer not to ship to certain locations. This is entirely at their discretion.
Why is the CoD option not offered in my location ?
 
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
 
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
I did not receive my order but got a delivery confirmation SMS/Email.
In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 2 days from the date of delivery confirmation for the Wow Hairs to investigate.
What do the different tags like "In Stock", "Available" mean ?
​'In Stock'
For items listed as "In Stock", Wow Hairs will mention the delivery time based on your location pin code (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location
'Available'
Wow Hairs might not have the item in stock but can manufacture it when an order is placed for the item. The delivery time will depend on the estimated manufacturing time and the estimated shipping time to your location.
'Preorder' or 'Forthcoming'
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of its official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date are mentioned. (E.g. 5th May, August 3rd week)
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
'Back In Stock Soon'
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Wow Hairs
'Temporarily Unavailable'
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.
'Permanently Discontinued'
This product is no longer available because it is obsolete and/or its production has been discontinued.
'Out of Print'
This product is not available because it is no longer being published and has been permanently discontinued.
Does Wow Hairs deliver internationally ?
Yes, Wow Hairs deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and International countries, but please ensure the delivery dates.
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